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Lyric's new ads reach out to the wary

 

John von Rhein
Chicago Tribune
September 8, 2011 ET

Lyric Opera of Chicago is pump­ing more pas­sion into its sales pitches.

It's also spreading that pas­sion into local nooks and crannies where opera is regarded — if it's regarded at all — as an exot­ic for­eign language.

In an aggressive new advertis­ing campaign set to launch across the metropoli­tan area this week­end, the compa­ny is go­ing all out to attract the at­tention of people who have resisted expe­ri­enc­ing opera in the flesh.

"Long Live Pas­sion" is the rubric for a se­ries of tongue-in-cheeky ads splash­ing Lyric's name across billboards, in bus shelters, in se­lected newspapers and mag­a­zines, and over the Inter­net — places where few folks would expect to come across drum-beat­ing for opera.

And that's the point: Catch­ing new people by surprise, lur­ing them from their comfort zones long enough to plunk down mon­ey for tickets to the Lyric.

Don't look for any stereotypically hefty divas sporting Wagne­r­ian breast­plates and horned hel­mets in the new ads. Super­star sopra­no Re­nee Flem­ing, Lyric's cre­ative consultant, lends her diva glam­our to sev­eral of them.

One ad breezily touts the op­erat­ic expe­ri­ence as offering "More Deceit and Intrigue than a Hollywood Marriage."

Billboards along the ex­pressways will as­sure opera newbies that once the curtain goes up, they will find "More Fury than Rush Hour on the Kennedy."

A gi­ant banner draped over the west facade of the Civic Opera House will proclaim: "Our Singers Don't Need Micro­phones."

Take that, La­dy Gaga.

"Our approach is to convey the excite­ment of the opera expe­ri­ence in a way that makes the Lyric seem more con­temporary, ac­cessible and inclusive, while not putting off people who go to the opera on a reg­ular basis," said Jim Schmidt, a partner of Downtown Partners Chicago, the advertis­ing and communications firm that devel­oped the campaign.

The ad blitz will roll out with Lyric's free, presea­son "Stars of Lyric Opera at Mil­lennium Park" concert Sat­urday night at the Pritzker Pavil­ion in downtown Chicago.

It is sched­uled to run from the start of the Lyric sea­son Oct. 1 through February, said Su­san Math­ie­son Mayer, Lyric's di­rector of communications.

The campaign is be­ing paid for by donors to the Re­nee Flem­ing Initiative, a mar­keting and ed­ucation program that's part of the mis­sion of Antho­ny Freud, who will take over as general di­rector Oct. 1, to reach out to new au­di­ences in a differ­ent way.

"We all hope it will energize the perception of Lyric around the city," Freud said. "Hopefully it will convey to people how pas­sion­ate we are about embrac­ing the city, breaking down barri­ers and chang­ing the perceptions that may exist in the minds of those who haven't yet tried opera."

Freud dec­lined to say how much mon­ey is be­ing spent on the campaign.

Cre­ative Partners took its cue from what it learned from focus groups made up of people of var­ious ages who do and don't at­tend performances at the Lyric. Perceptions among the non­opera-goers ranged from wary to neg­ative, Schmidt said.

"People who didn't at­tend Lyric de­scribed opera with such words as 'old,' 'dead,' 'bor­ing,' 'formal' and 'snooty,'" he explained. "Clearly there was an intim­idation factor, a feel­ing that opera was not for them."

To counter that perception, the new ads in­sist there's noth­ing on TV or the Web to match the thrill and uniqueness of a live opera performance at the Lyric.

The new campaign will not sup­plant oth­er, more tra­ditional forms of ra­dio, print and Inter­net advertis­ing Lyric is us­ing to fill the Opera House's 3,500 seats, Mayer pointed out. Such mar­keting tools helped the compa­ny sell 91 per­cent of its tickets last sea­son, making it among the most successful opera produc­ers in the country.

Mayer de­scribed the new ad campaign as both a long-term invest­ment for the new era at Lyric and an additional means of reach­ing out to the uninitiated. But she also suggested advertis­ing hy­pe can accomplish only so much.

"Our goal in ticket sales is to be 2 or 3 per­cent high­er than last year," she said. "But there are so many variables, including programming and the econ­o­my. In the 1990s we went 13 years with sell­ing more than 100 per­cent of capacity. That was unpar­al­leled at the time. Back then we sold 95 per­cent of our seats before the sea­son started.

"Those days are gone."

jvonrhein@tri­bune.com

Twitter @johnvonrhein

Source: Chicago Tribune
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